Marcia Davidson

About Marcia Davidson

This author has not written his bio yet.
But we are proud to say that Marcia Davidson contributed 84 entries already.

Entries by Marcia Davidson

The $2.5 Trillion Tech Talent Race: Why Your Business Can’t Afford to Fall Behind

/0 Comments/in /by

Cloud Computing and Computer Software Development are together worth around USD 1.25 trillion and forecast to grow to USD 2.5 trillion by 2030, which is only five years away, according to recent industry reports from Gartner and Statista.
Those same sources say that as much as 70% of the development work in these industries is outsourced. Two questions jump to mind: First, why is such a high percentage of computer software development work outsourced?

Beyond Call Centers: How KPO Is Reshaping the Future of Global Business

/0 Comments/in /by

The outsourcing industry has a name for this shift in emphasis from low-skilled to high-skilled roles. Lower-skilled roles are seen as more traditional, falling into a category called Business Process Outsourcing (BPO). Higher-skilled roles are seen as an emerging market, known as Knowledge Process Outsourcing (KPO). The combined value of both the BPO and KPO markets is around USD 325 billion according to Grand View Research, a credible source often quoted in the world’s media.

The Real Driver of Outsourcing in Australia: Building Stronger, Smarter Businesses

/0 Comments/in /by

Forty-eight percent of Australian SMEs are now either outsourcing work offshore or actively considering and experimenting with the concept, according to Dynamic Business, which published the results from a detailed analysis of offshore payments.

Views vary as to the reason why growth in outsourcing companies in Australia is happening. On the one hand, multiple sources cite the two obvious reasons as being high wage costs (coupled with significant wage inflation) and an ongoing shortage of labour.

Balancing quality and cost: How Knowledge Process Outsourcing (KPO) can benefit Australian startups

/0 Comments/in /by

In today’s fast-paced business world, startups must remain agile and cost-effective while maintaining high-quality standards. Knowledge Process Outsourcing (KPO) provides an effective solution, especially for Australian startups aiming to compete in global markets. KPO is an evolution of Business Process Outsourcing (BPO), shifting focus from simple tasks like customer service, to more complex knowledge-based work. This approach allows startups to access specialised skills, enhance efficiency, and save on labour costs, helping them scale rapidly.

Leveraging Southeast Asian Talent: A Solution to Australia’s Tech Skills Gap

/0 Comments/in /by

Australia’s tech industry is rapidly evolving, driven by digital transformation and innovation. However, as companies increasingly adopt new technologies, they face a significant challenge: a shortage of tech talent. With demand outpacing supply, businesses are struggling to fill crucial roles, particularly in fields such as cybersecurity, software development, and data analytics. To bridge this gap, many Australian businesses are turning to Flat Planet for their outsourcing needs in Southeast Asia, where a highly skilled, offshore workforce offers both expertise and cost-effective solutions.